TERMS & CONDITIONS

All advice and guidance provided is based upon professional experience and should not be taken as a substitute for medical advice from your doctor, pediatrician or healthcare professional.

Content on this site is not considered medical advice and it is not intended to diagnose, treat, cure or prevent any disease. The information is intended for your general knowledge only. Please consult with your GP or physician if you have or suspect to have a medical condition.

 
We will only undertake business on the following terms and conditions.
These terms are legally binding so please read them carefully.
 
1. The acceptance of Home Visit, Online Consultation or any additional service in your home will be deemed as acceptance of the following terms and conditions.
 
2. The service fee is due in advance of the initial home visit or consultation.

3. If the consultation or home visit and any additonal service is cancelled by the Client the following terms and conditions apply: 
The service  is non - refundable. If there is availability to reschedule, we will do our best to reschedule for the earliest available day and time. Additional £25 charge applies to be paid by the Client ahead of the booking occurs.

4. We accept that whilst working with infant/ child there are sometimes situations where consultations or home visits need to be cancelled due to illness. If this is the case, we will endeavor to work with the client to arrange another date and there will be no charge or cancellation fee as long as the same service is being booked for a later date in next 2 months of the booked date. Any illness has to be confirmed by a letter from GP otherwise cancellation will be charged as of previous paragraph 3.

5. We advise that all Parents follow the SIDS guidelines when dealing with their child’s sleep. Please refer to www.lullabytrust.org.uk

6. All advice given by us is from previous experience, training, knowledge and opinion only and should not be treated as a substitute for medical advice from your GP or Pediatrician.

7. We do not work in a medical capacity and any concerns about your or your child’s medical health should be taken up with your GP or health visitor.

8. We do not accept responsibility or liability for sleep training, breastfeeding and potty training that does not achieve the required result during the process. All plans are designed to have the infant/child sleeping, fed or be potty trained well within a specific time frame; however the parent accepts responsibility for this success after one of our maternity practitioners has finished their time in the client’s home.
 
9. We advise that the parents are consistent and stick to the meal planner, sleep routine, feeding schedule,  and any given advice provided in order to achieve success. The outcome depends highly on parental consistency and therefore by agreeing to undertake the routine and feeding/ nutrition advice, sleep training, potty training the parents agree to working alongside the Noosh Inc. consultant to achieve the best results possible. It will work – it just takes time and consistency!
 
10. Any medical or feeding concerns about your child should be expressed in the early consultation stages so thatw we can address these before putting together a plan.
 
11. The Sleep/Weaning/Routine/Potty Training/Behaviour Plan will be discussed at the end of the consultation. Any additional advice and tips will be written and sent through via email within 72 hours of the initial consultation.
 
12. We closely with clients to ensure that you get the results you would like for your infant/  child. In the small number of cases that you don’t see progress with the plan, there is always a reason and we will suggest alternatives and look into medical and dietary issues with you. During this process, you will need to work with us closely and be willing to try other things.

13.We advises parents to read the plan carefully before embarking on any sleep training/new routines/behaviour changes.
 
14. We follow up by email and text service includes unlimited text and email support for clients following their initial consultation or home support packages for up to 5 days after the home visit ended.

15. In no event shall we be liable for any losses, special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service.